EMAIL: [email protected]
SHIPPING & DELIVERY
All orders are shipped with delivery confirmation via UPS.
Shipping fees are not refundable.
International Shipping Information is available upon request.
Returns will be accepted only if the item is not used.
Please call Customer Service to schedule a return.
All packages are to be fully insured. You must notify Customer Service of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.
TigerSupplyInc.com respects your right to privacy. We won’t use your E-mail id and name other than sending you email or to contact you in reference to any issue which is currently open or was open in past between you and TigerSupplyInc.com.
We won’t share your personal data e.g. E-mail id, Contact Number with any third party which is not related with TigerSupplyInc.com.
COLLECTION AND USE OF INFORMATION
We collect Personal information that you directly provide to us, which includes information you supply when you register an account with us.
INFORMATION YOU PROVIDE DIRECTLY TO US
When you register an account on TigerSupplyInc.com, we ask you to provide a unique email address, first and last name, and password. You have the option of also providing billing and shipping addresses.
INFORMATION GATHERED AUTOMATICALLY:
Automatically collected, non-personal information, which includes tracking information gathered as you use TigerSupplyInc.com.
We may use this information to help customize your TigerSupplyInc.com experience based on your previous activities on TigerSupplyInc.com.
BILLING AND CREDIT CARD INFORMATION:
When required for purchases, we may request and store name, address, telephone number, email address and billing information. We do not store credit card numbers except for the last 4 digits. This information will only be shared with third parties who perform tasks required to complete the purchase transaction.
We may employ third parties to perform site-related services, including database management, maintenance services, analytics, marketing, billing and email distribution. These third parties have access to your information only to perform these tasks on our behalf.
We may use the information that we collect to prevent illegal activities or as required by law.
In addition to the uses identified above, we may use the information that we collect for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click, through cookies, clicks on links, or other means when you visit or view ads on the site. We do not control the privacy practices of these third-party services.
PROTECTION OF YOUR INFORMATION:
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical and administrative controls to protect your information. Please note that no method of transmission over the internet is 100% secure.
We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. You are responsible for keeping your login information and passwords confidential. TigerSupplyInc.com uses security provided by our Credit Card processor for its sites security certificates. Please be aware that these protection tools do not protect information that is not collected through our Web site, such as information provided to us by e-mail.
CHILDREN UNDER THE AGE OF 13:
We do not knowingly collect personal information from children under 13. If we learn that we have collected any personal information from a child under the age of 13 without verifiable parental consent, we will delete that information from our database as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us.
DELETING YOUR ACCOUNT:
You can request that your account be deleted at any time by contacting us. When your account is deleted, your user profile will be removed. To unsubscribe from our emails please contact us. Are email address is: [email protected] Our postal address is: 99 Sherwood Avenue, Farmingdale NY 11735. You can call us: 631.293.2700